Privacy Policy

The domain http://www.underneat.in, including any associated web pages (the “Website”), is owned and operated by Underneat Clothing Private Limited (hereinafter referred to as “Underneat,” “we,” “us,” or “our”). Our registered office is located at 17,18, Udyog Vihar Phase 1, Sector 20, Gurugram, Haryana 122016.

Underneat is committed to addressing privacy concerns on the Internet and considers it essential to inform visitors (“you” or “your”) about how we collect, use, and safeguard their information when they interact with the Website. Please review this Privacy Policy, including any amendments or updated versions (the “Privacy Policy”). If you have any questions or concerns regarding this Privacy Policy, feel free to contact us at customercare@underneat.in .

Applicability:
This Privacy Policy applies exclusively to this Website and takes effect immediately. By visiting or using the Website, you agree to be bound by its terms.

It governs your use of the Website, including registration, transactions, accessing blogs, or any interaction with Underneat. This Privacy Policy does not extend to entities or individuals not managed, owned, or employed by Underneat.

Collection of Information:
You can browse our Website without revealing personally identifiable information. However, our servers may collect non-personal data such as IP address, browser type, visit duration, and pages viewed.

We may request personal information like name, address, contact details, email, payment details, etc., in specific scenarios, including:

  • Providing feedback or inquiries about our products.

  • Seeking consultations or subscribing to updates and newsletters.

  • Placing orders, creating or updating an account, or requesting refunds.

  • Participating in surveys or engaging with our services.

This information helps us enhance your experience and process your requests effectively.

Consent and Use of Information:

Providing your personal or non-personal information on the Website is entirely voluntary and done with your full consent. By accessing the Website or sharing your information, you authorize Underneat to collect, store, analyze, and share your data, including sensitive personal information, with third parties (e.g., consultants or advisors) for lawful purposes or to comply with applicable laws.

Underneat is not obligated to verify the authenticity of the information provided and will not be responsible for its accuracy. You may withdraw your consent at any time by emailing us. However, continued access to certain services may require your consent to use the information.

Use of Information:

We collect data such as visit frequency, pages viewed, and purchase preferences to enhance your shopping experience, improve Website functionality, optimize logistics, and provide personalized services. Personal information may be shared with trusted third parties, such as courier services for deliveries, suppliers, or software providers, solely for fulfilling your requests or improving our services. We may also disclose information to comply with legal requirements or protect our rights and interests.

Cookies:

Cookies help us personalize your experience by storing your preferences and enhancing your interaction with the Website. They are secure and do not store personal data. You may disable cookies via your browser settings, but this may limit Website functionality. We may also use analytics tools, like Google Analytics, for similar purposes.

Security:

We implement robust measures to safeguard your data, but 100% security cannot be guaranteed. Use shared networks cautiously, log out after each session, and avoid sharing your credentials. Payment-related data is encrypted via secure gateways, to which we have no access.

Third-Party Links:

Our Website may link to third-party sites. We are not responsible for their content or privacy practices. Use discretion while accessing these links.

Children’s Privacy:

The Website is intended for users aged 18 and above. Parents can use online parental controls to prevent unauthorized access by minors.

Applicable Law & Jurisdiction:

This Privacy Policy is governed by Indian laws, and disputes fall under the jurisdiction of courts in Gurgaon.

Grievances:

For questions or concerns, contact us at customercare@underneat.in .

Miscellaneous:

In case of conflicts, the decision of Underneat is final. By accessing the Website, you agree to the Terms and Conditions and this Privacy Policy.